Easy Returns & Exchanges
If your not happy with your order i will excpet exchanges and refunds but please contact me within 3 working days to return
Customer will be responisble for reurn postage costs and packaging.
If in the unlikely event your ceramic piece arrives broken please snap a picture and send me a message and i will issue a refund.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
All items will be shipped with in 3 to 5 working days registered post through the Royal Mail.
All items will be carefully packaged and double boxed to hopefully prevent breakages.
All customers are responsible for taxes and charges if required in there country.
Blackheath House, 112 Killeague road, Backhill, Coleraine, County Derry BT514HH.